Frequently asked questions about INGREZZA

Below, you'll find answers to TD treatment questions as well as organizations that may be helpful for someone with TD.

  • 1. What is INGREZZA® (valbenazine) capsules?

    INGREZZA is the only once-daily FDA-approved treatment for adults with uncontrollable movements of tardive dyskinesia (TD).

    It is not known if INGREZZA is safe and effective in children.

    Do not take INGREZZA if you are allergic to valbenazine or any of the ingredients in INGREZZA.

  • 2. How does INGREZZA work?

    INGREZZA is thought to reduce extra dopamine signaling while working directly in the region of the brain that causes uncontrollable movements of tardive dyskinesia (TD). How INGREZZA works to treat TD is not fully understood.

    • Dopamine is a chemical in the brain that helps control movement
    • TD may be caused by too much dopamine signaling in the brain
    • INGREZZA is believed to reduce extra dopamine signaling
  • 3. Who should take INGREZZA?

    Adults with mild, moderate, and severe uncontrollable body movements should talk to their healthcare provider about INGREZZA.

  • 4. Does INGREZZA improve uncontrollable body movements?

    In a clinical study, 7 out of 10 people taking INGREZZA 80 mg saw improvements in tardive dyskinesia (TD) movements at 6 weeks—and many started to see results in as little as 2 weeks. For some people, results may take a little more time.

    • Patients had at least a 1-point reduction on an uncontrollable movement severity scale at 6 weeks vs before treatment.
    • This post-clinical study evaluation included 70 patients taking INGREZZA 80 mg, measuring uncontrollable movements before starting treatment and at 6 weeks of treatment.
  • 5. Will I see continued results with INGREZZA?

    In a clinical study, people on INGREZZA started to see improvements in their tardive dyskinesia (TD) movements at 2 weeks and continued to see reduction in uncontrollable body movements throughout the duration of the 48-week trial.

  • 6. How do I know INGREZZA is working?

    Ask your healthcare provider to explain how INGREZZA works, when to expect results, and to clarify the goals of your treatment, including what you should look for to know if it's working.

  • 7. What are common side effects of INGREZZA?

    In a clinical study, the most common side effect was sleepiness.

    Other serious side effects were heart rhythm problems and abnormal movements, including shaking, body stiffness, trouble moving or walking, or keeping your balance. Tell your healthcare provider right away if you have a change in your heartbeat (a fast or irregular heartbeat), or if you faint.

    Other side effects include:

    • Changes in balance (balance problems, dizziness) or increased risk of falls
    • Headache
    • Feelings of restlessness
    • Dry mouth
    • Constipation
    • Blurred vision

    These are not all of the possible side effects of INGREZZA. Call your healthcare provider for medical advice about side effects. You are encouraged to report negative side effects of prescription drugs to the FDA. Visit MedWatch at or call 1-800-FDA-1088.

  • 8. What should I know about taking INGREZZA?

    Taking INGREZZA is simple:

    • One capsule, once a day
    • Taken any time
    • With or without food

    People taking INGREZZA can stay on their current dose of most mental health medicines.

    Your healthcare provider will tell you how much INGREZZA to take and when to take it. Do not stop taking INGREZZA without talking to your healthcare provider first.

    If you take too much INGREZZA, call your poison control center at 1-800-222-1222.

  • 9. How should I take INGREZZA?

    INGREZZA is a capsule that is taken once a day with or without food. Take INGREZZA exactly as your healthcare provider tells you.

    Your healthcare provider will tell you how much INGREZZA to take and when to take it. Do not stop taking INGREZZA without talking to your healthcare provider first.

    If you take too much INGREZZA, call your poison control center at 1-800-222-1222.

  • 10. Are there savings programs available for INGREZZA?

    Yes—the INBRACE® Support Program could help you save on your INGREZZA prescription.

    You may pay as little as a $0 copay on your INGREZZA prescription with the INGREZZA Savings Program. If you are eligible, a Savings Card may be applied automatically, which may help you save money on your INGREZZA prescription.*

    • This offer is valid only for patients who have commercial (nongovernment-funded) insurance. Additional terms and conditions apply.
  • 11. I didn't understand what my healthcare provider said to me. What can I do?

    Call or email your healthcare provider (if it's an option) and ask them to repeat any information you didn't understand at your appointment or to explain it differently—they may not realize they might be using confusing, scientific terms.

    Also, consider including a family member, care partner, or friend to join you at your next appointment. They can help you better understand and remember your healthcare provider's advice and instructions.

  • 12. What organizations might be helpful?

    There's an entire community of support. Below are organizations that can help.

  • 13. How can I find a specialist?

    Input your ZIP code to locate psychiatrists, neurologists, and other healthcare providers who have experience diagnosing and treating TD.a


    aNeurocrine Biosciences, Inc. is providing this service to help patients find healthcare professionals in their area who have experience diagnosing and treating TD.

    No fees have been received by or paid to healthcare professionals for inclusion in this locator directory. Inclusion of a healthcare professional in this directory does not represent an endorsement by or a recommendation from Neurocrine Biosciences, nor does it imply that the healthcare professional on the list will determine that a Neurocrine Biosciences product is right for you. Neurocrine Biosciences makes no warranty as to the credentials, skill, or outcomes of the listed providers.

    Information posted to this site is provided for educational and informational purposes only. You are ultimately responsible for the selection of a healthcare professional and it is an important decision that you should consider carefully. This healthcare professional locator tool is just one source of information available to you.

  • 14. How do I get INGREZZA?

    When your prescription is authorized, you'll receive calls from the specialty pharmacy to verify your important information. The pharmacy will call to verify your information each time your prescription needs to be refilled.

    (Note: These calls may come from an unidentified toll-free number, so it's important to answer your phone.)

    If your healthcare provider sent your prescription to a specialty pharmacy, INGREZZA will be shipped directly to you via overnight mail. A specialty pharmacy provides medicines that aren't typically available at your local retail pharmacy. In some cases, your healthcare provider may send your prescription to a local select pharmacy. INGREZZA is distributed through select specialty and local affiliated pharmacies.

  • 15. I'm starting treatment. Are there resources available to help with my treatment journey?

    Yes—resources are available to help you start and stay on track with treatment.

  • 16. How do I become a Patient Ambassador?

    Are you taking INGREZZA to treat tardive dyskinesia (TD)? Do you have an interest in sharing your story to motivate and inspire others? If you're a US resident and 18 years or older, please call 1-844-814-5376 to find out if you are eligible to participate in promotional and educational activities. Any information you provide will be kept in strict confidence in accordance with our privacy policy.

    Please note that not all candidates will be selected to participate in the program.

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